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oai:repisalud.isciii.es:20.500.12105/232342024-11-29T01:13:30Zcom_20.500.12105_15322com_20.500.12105_2051col_20.500.12105_16967
Repisalud author Sureda, Elena author Chacon-Moscoso, Salvador author Sanduvete-Chaves, Susana author Sese, Albert 2024-09-18T06:42:52Z 2024-09-18T06:42:52Z 2021-09 Sureda E, Chacon-Moscoso S, Sanduvete-Chaves S, Sese A. A Training Intervention through a 360 degrees Multisource Feedback Model. Int J Environ Res Public Health. 2021 Sep;18(17):9137. 10.3390/ijerph18179137 1660-4601 International Journal of Environmental Research and Public Health https://hdl.handle.net/20.500.13003/19413 34501727 L2013569372 2-s2.0-85114416534 https://hdl.handle.net/20.500.12105/23234 694141800001 Physicians and other health sciences professionals need continuous training, not only in technical aspects of their activity but also in nontechnical, transversal competencies with a cost-efficient impact on the proper functioning of healthcare. The objective of this paper is to analyze the behavioral change among health professionals at a large public hospital following a training intervention on a set of core nontechnical competencies: Teamwork, Adaptability-Flexibility, Commitment-Engagement, Results Orientation, and Leadership Skills for Supervisors. The 360 degrees Multisource Feedback (MSF) model was applied using three sources of information: supervisors, co-workers, and the workers themselves (self-assessment). A quasi-experimental pretest-post-test single-group design with two points in time was utilized. The training intervention improved the scores of only one of the trained competencies-the Results Orientation competency-although the scores were slightly inflated. Moreover, significant discrepancies were detected between the three sources, with supervisors awarding the highest scores. The magnitude of behavioral change was related to certain sociodemographic and organizational variables. The study was not immune to the ceiling effect, despite control measures aimed at avoiding it. The empirical evidence suggests that the 360 degrees MSF model must be maintained over time to enhance and reinforce an evaluation culture for better patient care. eng Healthcare performance Professional development Postgraduate training 360 degrees multisource feedback model Evaluation culture A Training Intervention through a 360 degrees Multisource Feedback Model research article